t ComicMangaBook, we strive for 100% customer satisfaction. Please review our cancellation and refund terms below:
1. Order Cancellation
- Physical Products: Orders can be cancelled within 12 hours of placement or before dispatch, whichever is earlier.
- Digital Downloads: Cancellations are not permitted after the eBook or digital content is delivered or downloaded.
2. Refund Eligibility
We offer refunds in the following cases:
- Damaged or incorrect items received.
- Non-delivery of physical products within the estimated time frame.
- Technical issues preventing access to digital content (must be reported within 48 hours).
3. Non-Refundable Items
- Downloaded eBooks or digital comics.
- Orders marked as delivered by the courier.
4. Refund Process
Refunds will be processed to your original payment method within 5–7 business days after approval. For assistance, email us at support@comicmangabook.com.